) to ensure that we communicate to You, in the clearest way possible, how we treat personal information. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.
Medical Tracker collects Your personal information
Medical Tracker is a provider of beautiful online tracking software that’s simple, smart, and secure and gives schools real-time visibility.
The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.
Medical Tracker may collect personal information directly from You when You:
register to use the Service,
use the Service,
post to the Medical Tracker Community forum or on our blog,
contact the Medical Tracker support team, and
visit our Website.
You can always choose not to provide Your personal information to Medical Tracker, but it may mean that we are unable to provide You with the Service.
Medical Tracker may receive personal information from You about others
Through Your use of the Service, Medical Tracker may also collect information from You about someone else. If You provide Medical Tracker
with personal information about someone else, You must ensure that You are authorised to disclose that information to Medical Tracker
and that, without Medical Tracker
taking any further steps required by applicable data protection or privacy laws, Medical Tracker
may collect, use and disclose such information for the purposes described in this Policy.
This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, Medical Tracker’s
identity, and how to contact Medical Tracker
Where requested to do so by Medical Tracker
, You must also assist Medical Tracker
with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.
collects, holds, and uses Your personal information for limited purposes
collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, Medical Tracker
may use the personal information we have collected from You for purposes related to the Services including to:
verify Your identity,
administer the Service,
notify You of new or changed services offered in relation to the Service,
carry out marketing or training relating to the Service,
assist with the resolution of technical support issues or other issues relating to the Service,
comply with laws and regulations in applicable jurisdictions, and
communicate with You.
By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. Medical Tracker
will only use Your personal information for the purposes described in this Policy or with Your express permission.
It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the “Forgotten Password”
can aggregate Your non-personally identifiable data
By using the Service, You agree that Medical Tracker
can access, aggregate and use non-personally identifiable data Medical Tracker
has collected from You. This data will in no way identify You or any other individual.
may use this aggregated non-personally identifiable data to:
assist us to better understand how our customers are using the Service,
provide our customers with further information regarding the uses and benefits of the Service,
enhance small business productivity, including by creating useful business insights from that aggregated data and allowing You to benchmark Your business’ performance against that aggregated data, and
otherwise to improve the Service.
holds your personal information on servers located in the UK.
All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to Medical Tracker’s
servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.
Currently our servers are located in the United Kingdom (UK
), primarily by UKFAST. (UKFAST
By providing Your personal information to Medical Tracker, You consent to Medical Tracker
storing Your personal information on servers hosted in the UK. While Your personal information will be stored on servers located in the UK., it will remain within Medical Tracker’s
effective control at all times. The server host’s role is limited to providing a hosting and storage service to Medical Tracker
, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, Your personal information.
If You do not want Your personal information to be transferred to a server located in the UK., You should not provide Medical Tracker
with Your personal information or use the Service.
takes steps to protect your personal information
is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities Entrust & GTE Cybertrust, and all Data transferred between You and the Service is encrypted. You can find out more about our security arrangements and our data protection measures on our security page
However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.
We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.
only discloses Your Personal Information in limited circumstances
will only disclose the personal information You have provided to us to entities outside the Medical Tracker
group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.
will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that Medical Tracker
may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.
In providing the Service, Medical Tracker
utilises “cookies”. A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.
You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.
We do not respond to or honour “Do Not Track” requests at this time.
has a privacy complaints process
If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:
by e-mail at firstname.lastname@example.org
Our Privacy Officer will endeavour to:
provide an initial response to Your query or complaint within 10 business days, and
investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.
This policy may be updated from time to time
reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Medical Tracker
will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.
Last updated: March 2015