Improving school healthcare with a digital accident book
Designed by a former School Business Manager in 2015, the Medical Tracker platform has been optimised with user-led features to improve school healthcare and modernise first-aid tracking while being more cost-effective, compliant, and safe than existing methods.
How can Medical Tracker help me as a School Business Leader?
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Trusted by over 100,000 staff in 2,800+ schools






















Get to know us in two minutes.
- Improve school-wide processes - paperless and centralised health management.
- Ensure consistency of recording and tracking from the lunchtime supervisors all the way to the Headteacher or CEO.
- Parents know what their child is doing but now how their child is doing - radically improve your parent-shool staff relations with transparent, customisable and instant/delayed notifications home.
- Support your colleagues - choose a more efficient, time-saving, compliant and secure alternative to first-aid recording.
- Build a picture of your school to inform funding, security and safety.
“ISBL are pleased to welcome Medical Tracker as one of our approved partners. There services is invaluable for school leaders in both helping to track critical information across the school as well as supporting the identification of common risks and developing mitigations.”
Bethan Cullen, Deputy CEO
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Medical Tracker was launched
by an ISBL qualified SBM in May 2015
Luke O'Dwyer, Medical Tracker Co-founder, completed the Certificate in School Business Management with the National Association of School Business Managers (now ISBL) in 2012 while working as a School Business Manager before leaving his role to launch Medical Tracker in May 2015.
In March 2025, Medical Tracker was approved as an ISBL partner after undergoing a rigorous vetting process that included gathering multiple references from our customers.
Luke O'Dwyer's leaving assembly in December 2014
Luke launched Medical Tracker after struggling with
the following in his school:

Duplicate books and exercise books were used to record accidents. Mulitple books were placed in different locations across the school. This made it nearly impossible to collate all the records for one student and he would rely on staff communicating when a serious incident had occurred.
What was his experience:
Incomplete records
Student names only included their first names

After an incident was recorded, a duplicate slip or a paperslip was completed to give to the student and then to the parent/carer. This raised concerns that these notifications might get lost or left in book bags, and therefore, the parents/carers might not be notified. If phone calls were made, we had no way of noting down what information was relayed to the parent/carer or who they spoke to.
What was his experience:
No record of phone conversations
Inconsistencies with information parents/carers were receiving

Termly Governor reports would be manually created using the information from the duplicate and exercise books. We would collate the information on an Excel spreadsheet to then create reports—this was time-consuming and prone to errors, with different staff using different terminology and sometimes making the information illegible.
What was his experience:
Not confident the reports were 100% accurate
Information could have been missed
How does Medical Tracker solve these issues?:

Our forms are designed to adhere to the relevant legal guidelines. They feature mandatory fields, preventing staff from saving any record until all necessary information is filled in. These fields are intuitively set up as either drop-down menus or auto-fill options, guaranteeing accurate spelling for every entry, including names.
All drop-downs can be customised to suit the needs of each school using Medical Tracker.
Popular benefits
Completely customisable
Record in under 30 seconds

Our templates come ready-made with the essential details you want to communicate to parents/carers and can be edited. Once a record is saved the templates automatically fill with the information and, leveraging the contact information from your MIS, can be sent instantly at the press of a button – complete with an audit trail. Additionally, staff members receive automated notifications based on their specific roles.
Popular benefits
Full audit trail of all communication
Send notifications with the click of a button

It can be easy to forget important pieces of information when managing the investigation of a serious incident. Medical Tracker has pre-built accident investigation forms to make the process as straightforward as possible. The pre-built forms request information such as the type of activity, supporting risk assessments, associated witness statements, and any contributing health and safety factors. Keeping all accident investigation information in one place.
Popular benefits
Up to 10 witness statements per incident
Accident investigation sign off process built-in

Rather than having multiple ways of recording information Medical Tracker centralises the collection of data into one software. This includes, but is not limited to, the recording, tracking and management of:
Injuries
Illnesses
Near misses
Notifiable diseases
Mental health
Witness statements and accident investigations
IHCPS
Medication administration
Medication expiry and stock control
Communication with parents/carers
Popular benefits
Data is always kept in-line with GDPR regulations
Access to data can be controlled with user permissions

Medical Tracker's custom reporting capabilities gives schools the power to create the reports that matter to their setting. Reports can be created to give valuable insights into health and safety trends, areas for improvement, and compliance issues. This can support decision-making and help in the continuous improvement of health and safety practices across the school.
Medical Tracker comes with 25 pre-built reports, and unlimited custom reports can be created. Custom dashboards can then be created to include specific reports and shared with teams within your school.
You can drill down into every report and export the data to an Excel spreadsheet.
Popular benefits
Data-driven decision making
Reports can be shared across teams

Medical Tracker promotes engagement among parents/carers, staff, and students by facilitating efficient communication, transparency, and collaboration in managing health incidents within educational settings.
By providing real-time notifications to parents/carers and staff about medical incidents, Medical Tracker keeps them informed promptly, fostering transparency and trust between the school and home.
IHCPs and medication administration consent forms can be approved by parents/carers online, helping to ensure that parents/carers who cannot come to school can still ensure their child's health needs are being met while in school.
Popular benefits
Parents/carers have improved confidence
Paperless communication
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