Bishop Challoner Catholic College

A school that leads with care.

Bishop Challoner Catholic College isn’t just a school, it’s a community in motion. With over 1,200 students and 180 staff, this secondary school and sixth-form college is alive with round-the-clock activity.

From hosting dementia cafés to leading charitable work in Peru, the students here aren’t just learning; they're shaping the world around them. At the heart of it all is a deep sense of responsibility.

Many of the students live with chronic medical conditions. Every day, staff manage care plans, contact parents, respond to emergencies, and ensure no child slips through the cracks.

For Julie Jones, the school’s Lead First Aid Administrator, it’s more than a job. It’s a promise to every child and every family that their safety and well-being matter to her and her colleagues.

Medication tracking was equally difficult to manage manually. “When many students take medication in school, it’s hard to keep up with expiry dates and stock. You need to give parents enough notice to get a new prescription—and that’s easy to miss.”

In short: their systems weren’t keeping up with the size of the school, the complexity of care, or the urgency of real-time needs.

Finding a better way forward

For Julie, the turning point came when they discovered Medical Tracker. Her first impression was immediate: “The efficiency and accuracy of accident and incident reports stood out straight away.”

She was especially impressed by how Medical Tracker simplified parental communication. “If you can’t reach a parent by phone, you can generate an email and know they’ve been informed. That’s all time-stamped and recorded. It gives us confidence—and protects the school—because it proves we’ve tried to communicate.”

And in a school where multiple first-aiders might respond at any moment, Julie highlights the value of instant access to student health details: “There’s no guesswork. Anyone can see what medication a child’s taking, what they’re allergic to, what their care plan is. That’s critical when seconds matter.”

A system that supports holistic care

Julie doesn’t just see Medical Tracker as an admin tool. For her, it’s a lens into students’ lives. “We can see frequent visits to the first-aid room. That might flag a concern; maybe lesson avoidance, maybe something deeper. It helps us support students with whatever issues might be causing it.”

For families, too, Medical Tracker offers quiet reassurance. “Parents can use it as a diary of illness to show doctors. It helps explain attendance concerns and opens up support pathways we might not have spotted otherwise.”