Thomas's Group of Schools

The search for a solution.

Jane knew the schools needed more than just a digital logbook. “We needed an accurate method of recording accidents, illnesses, medications, and near misses. We also needed an accident reporting system. I also wanted something that could give me details about statistics and numbers to evaluate incidences and subsequent care.”

The goal was clear: to build accuracy, consistency, and confidence among staff, senior leaders, and families.

Parents also noticed the difference immediately. “They really like this system, and it has been great in eradicating the ‘no one told me’ aspect of communication.”

With Medical Tracker now embedded, the benefits are clear. “This has helped me identify trends in pupils who are missing certain lessons or areas of a school where most injuries occur,” Jane explains.

One particularly valuable outcome has been spotting how often ice packs and head injuries were recorded. “That led to further training in concussion management,” she says—an example of how data-driven insights can shape better care.

Staff also appreciate how easy it is to prepare reports for trips, governors’ meetings, and even RIDDOR escalations when required. “It covered all that I wanted it to do. It was a bonus that it could create trip reports and diagrams of statistics suitable for governors.”

Tangible improvements

Perhaps the most meaningful impact has been in head injury and allergy management. “We have improved our head injury management as a result of statistics and the ability to demonstrate what care has been given. In addition, the need for more teaching and management of food allergies has increased due to statistics.”

The verdict

For Jane, Medical Tracker is now indispensable. “I felt it was easy to use and covered all that I wanted it to do,” she says. When asked how she’d feel if the system was taken away, her answer is emphatic: “Very disappointed.”

Today, Thomas’s School Group is no longer worrying about missed records or frustrated parents. Instead, the group has a robust, insightful, and trusted system that keeps students safer, parents reassured, and staff empowered.