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Sub-processors

For Medical Tracker Team Operations

Our sub-processors are trusted third-party entities that assist in providing and maintaining Medical Tracker Team Operations this may include information about the school, invoicing, support queries and the point of contact but does not include student, staff or parent/carer data added to the Medical Tracker.

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Hubspot

Customer relationship management.

Our marketing, sales and support teams use Hubspot to help with the running of the website and content resources to support customers (website pages, blogs and case studies).

You can find out more about data used with Hubspot here: https://community.hubspot.com/t5/9881-Operations-Hub/Security-and-Privacy-concern/td-p/434226

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Google

Workspace applications.

Productivity apps used by the Medical Tracker team like Gmail, Google Calendar and Google Docs. They help our team to communicate effectively and securely.

Find out more information on how Google uses data for its productivity apps here: https://workspace.google.com/intl/en_uk/security/

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Auth0

Identity management system.

A secure way to authenticate and authorise services and applications - this only includes staff log-in information and is used for SSO and MFA: https://auth0.com/security

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Maxio

Subscription management.

Used by our team as our subscription management software.

Find out more information here: https://www.maxio.com/security

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Xero

Finance management.

Used by our finance team as our financial software: https://www.xero.com/uk/security/

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Vitally

Customer sucess tool.

Customer success management software: https://www.vitally.io/security

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Click here for sub-processors for records held within Medical Tracker

(this will not include sub-processors for Medical Tracker Team Operations)