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Caldecote Community Primary School

A large, 3-form primary school.


Caldecote Community Primary School is a large 3-form inner-city school based in Leicester. Supporting pupils from aged 3-11, Caldecote uses Medical Tracker to make their first aid reporting systems robust and centralised. Wanting more effective communication with parents about such important events like minor head injuries during the school day, Caledcote found Medical Tracker. Katy Barnes is the School Business Manager and explains why the school moved to an online first aid software.


“If a parent rings for information, any staff member can find the recorded incident, subsequent actions and any supporting statements at the click of a button.”


What problems does Medical Tracker solve?

  • All incidents and injuries are recorded online, removing the need for an accident book in every classroom.
  • Drop-down boxes make sure a consistently high level of information is recorded (exceeding DfE minimum health and safety requirements).
  • Parents are automatically informed of illness or injury via the contacts synched from school’s MIS system.
  • All staff (with allowed permissions) can access incident information, helping to share information with parents during after hour phone calls.


Medical Tracker for schools

Caldecote Community Primary School use Medical Tracker to record all injuries and illnesses across the school. They previously had a paper-based accident book in each classroom, leaving room for inconsistency in their recording system. Caldecote now all access Medical Tracker, offering a quick in-person run through of how to use the software by Katy, staff appreciate the easy-to-use format. Following a missed bumped head slip and parent concern about first aid provision, the leadership team decided online medical health software was the way to go!


What impact has Medical Tracker had on first aid provision?

  • Katy and the SLT are now able to access any information about recorded incidents, going all the way back to the very first recorded injury. Giving confidence when supporting concerned parents relating to injuries sustained during the school day
  • All incidents (including near miss accidents) are now recorded quickly using a hand-held device (IPad) or laptop.
  • Parents are now immediately informed of any injuries (including minor head injuries) giving the school assurance they are aware of injuries sustained through the day.

At A Glance



  • Several paper-based accident books around the school.
  • Parents not informed of injuries.
  • Heavy workload in printing the injury slips.


Medical Tracker solutions

  • All incidents and injuries are recorded online.
  • DfE compliant for first aid information.
  • Automatic notifications for parents about injuries (and care given).
  • History of pupil incidents accessible by all staff.
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Medical Tracker saves so much time and significantly reduces the chance of missing something important (like a bumped head slip not going home).

Business Manager - Caldecote Community Primary Schoo

Katy Barnes

Next steps

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It helps me with our site manager and look at health and safety improvements. For example, In technology, the bulk of our injuries were eye injuries and it was through not wearing safety goggles. So we were able to locate what health and safety issues are happening in departments.
Judy Wilson
School Nurse, Kennet School
Parents receive instant notifications when incidents or medication administration are recorded. A full communication audit trail is saved. This helps parents feel that their child is well looked after at school- great for Ofsted!
Linda Hopper
Bursar,Bugbrooke Community Primary School
It's a really simple solution to a complex problem. I can't think why no one has come up with it before now. It’s also easy to get support and the system is being developed all the time.
Lynda Jackson
Senior Administrator & Finance Manager, Hawthorn Tree Primary School