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Coates Community Primary School

NOR: 201 pupils from age 3-11 years.


Coates Community Primary School is a local village school on the outskirts Peterborough. Coates Community is a friendly, one-form entry pre-school and primary school. Coming from a paper-based accident book school, Stephanie Brown (School Business Manager) was introduced to Medical Tracker when she joined the school. She shares her experiences and how Coates maximises effectiveness.


Let’s look at how Medical Tracker can be used from pre-school to year 6.


What problems does Medical Tracker solve?

  • Removes the need for paper-based duplicate record books for accidents across the school.
  • Saves staff time when recording first aid incidents. The drop-down boxes for recording an incident are quick and easy to complete whilst staying DfE Health and Safety compliant.
  • Parents are automatically informed of injuries and the medical care their child has received.
  • Pupils’ personal data and medical information is secure due to individual staff log-ins.


How is Medical Tracker used across the school?

Coates Community Primary School use Medical Tracker to record and track first aid and injury incidents across the school, from pre-school to year 6. All staff are given a demo (delivered by Stephanie) and have their own log-ins.

  • Stephanie creates reports for governors, monitoring what is happening across the school. These reports show how the leadership team is proactive with Health and Safety across the school.
  • Recorded first aid incidents are monitored to highlight frequent visitors, helping to spot trends of lessons missed and regular injuries or mental health concerns with pupils.
  • A bigger picture understanding of first aid events is possible by linking other children who are implicated in the incident using the software.


What impact has Medical Tracker had on first aid provision?

  • Stephanie and the leadership team can evaluate and review serious incidents that occur for pupils, staff and visitors (RIDDOR compliant).
  • Removal of time-consuming conversations to gather pupil information across the staff team.
  • No more missed communication opportunities (across the staff team and from school to home).
  • More efficient use due to multiple users accessing the online accident book simultaneously.



"Parents are informed straight away and we know when they have accessed the notification too. We would definitely recommend Medical Tracker!" Business Manager at Coates Community Primary School.

At A Glance



  • Replaces paper-based accident books.
  • Saves staff time.
  • Increases parent communication.
  • Keeps pupils’ special data secure.


Favourite features

  • Incident reports.
  • Automatic parent notifications.
  • Linked to MIS system.
  • GDPR and DfE compliant.
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Medical Tracker is user-friendly, easy to use and efficient. All the information is readily available and the drop-down boxes help to save staff so much time!

Business Manager at Coates Community Primary School.

Stephanie Brown

Next steps

Contact our UK-based team to organise a demo and get a quote for your Multi Academy Trust.

Book Demo

It helps me with our site manager and look at health and safety improvements. For example, In technology, the bulk of our injuries were eye injuries and it was through not wearing safety goggles. So we were able to locate what health and safety issues are happening in departments.
Judy Wilson
School Nurse, Kennet School
Parents receive instant notifications when incidents or medication administration are recorded. A full communication audit trail is saved. This helps parents feel that their child is well looked after at school- great for Ofsted!
Linda Hopper
Bursar,Bugbrooke Community Primary School
It's a really simple solution to a complex problem. I can't think why no one has come up with it before now. It’s also easy to get support and the system is being developed all the time.
Lynda Jackson
Senior Administrator & Finance Manager, Hawthorn Tree Primary School