Daisyfield Primary School

A school community rooted in care

At the heart of Daisyfield Primary School lies a warm, inclusive ethos that pulses through its multi-cultural community.

With nearly 300 children on roll, ranging from Nursery to Year 6, Headteacher Lisa Banks leads a school where care, aspiration, and belief shape every child’s journey.

The majority of the school’s families are Muslim and speak English as an additional language - a context that makes communication, safeguarding, and wellbeing not just essential, but a personal necessity.

Living by their mission, Dream, Believe, Achieve, the Daisyfield team works hard to remove barriers so every child can thrive. But when it came to first-aid and health tracking, Lisa and her team knew their systems were falling short of the care they aspired to offer.

The limitations of a paper past

Before adopting Medical Tracker, Daisyfield relied on a paper-based system to record healthcare incidents and manage student health needs - a method that quickly proved outdated and inefficient. Lisa was not alone. 

On their reliance on paper, Lisa recalls, “This was difficult. As the Headteacher, I struggled to keep track of patterns and trends in injuries, and it was time-consuming for staff.”

Across our ~3,000 schools, we find that Headteachers, Office staff, and healthcare practitioners have an equal vested interest in Medical Tracker but a different daily use. For Lisa and many other headteachers, Medical Tracker offered a window into the physical health of the entire school.

Staff at Daiseyfield handed out slips at the end of the school day, but these were frequently lost or forgotten, leaving parents in the dark. More concerning still was the vulnerability of sensitive information. “The security of personal data was also a concern with the paper logs,” Lisa shares. It wasn’t just about inefficiency but integrity, trust, and safety.

Seeking a safer, more innovative approach

Motivated by needing a faster, GDPR-compliant, and more transparent process, Lisa and her team began looking for alternatives. “We were looking for a more time-efficient, GDPR compliant, information-sharing system which was more robust,” she explains.

Enter Medical Tracker. From the very first demo, Lisa was impressed. “Excellent! The demos were great, and the information captured was more accurate.” It quickly became clear that the platform offered more than just digital record-keeping - it offered a step change in how Daisyfield could care for its children. 

Implementation and early adoption

Towards a culture of data-driven care

Though Lisa is still exploring the full scope of Medical Tracker’s reporting features, the impact is already being felt. “I’m still learning how to use the reporting features,” she shares. “I was asked many questions in my Spring Governors meeting, and I’ll be in touch with Medical Tracker before my Summer meeting to make sure I fully know how to respond.”

Building trust with parents

Families have received the shift to electronic notifications well. “Parents have been positive so far - especially now we have managed to share the incident with them.” That transparency builds trust, and for a school community where language and cultural nuances can sometimes present challenges, this clarity is invaluable.

A platform that exceeds expectations

Though it's still early for Lisa to conclude long-term trends, she’s already confident that Medical Tracker delivers value. “The reliability, accuracy and efficient mode of Medical Tracker so far exceeds my expectations.”

When asked how she’d feel if Daisyfield had to return to their old processes, her answer is instant and firm: “Very disappointed.”