A message from our product team
We built this to close the gap between what happens and what's known.
The single most used module on Medical Tracker and the founding functionality of our infrastructure. With a queue 20 deep outside the first-aid room at lunchtime, healthcare staff need efficiency, navigability and familiarity in a system they use to log incidents.
We built the incident logging to be fast enough to use in the moment (30 seconds or less) and visible enough that the right people find out before it becomes a bigger problem than it needs to be.
Recording as much detail as possible.
Whether it's a playground injury, a classroom incident, a sports injury, or a near miss, recording incidents is quick and easy, creating complete, standardised incident records on any device.
No flyaway incident slips, no handwriting to decipher, and no chasing missing information.
Replace your paper accident book
Paper accident books have been part of school life for decades. But, sadly, it has become part of the problem.
Incident slips written in a hurry, misplaced and incomplete first-aid forms, and historic records buried in folders are a nightmare we don't have to deal with anymore; a faster, more reliable way to record every incident and access records when you need them the most.
"The best value software"
Carol Rowlands, School Business Manager
Edward Wilson Primary School
"It is probably the best value software, both financially and operationally, a school could purchase."
"The staff love it!"
John Andrews, School Business Manager
St John ECE Primary School
“We were using so much paper, and all of our medical information was all over the place. Now it’s centralised, and the staff love it!”
Read case study"Medical Tracker is just great!"
Jon Brown, Chief Operating Officer
Cavendish School
“Medical Tracker is just great. It saves so much time and manpower to complete first aid incidents online via a tablet or iPad."
Designed for standardisation and consistency.
No two schools are the same, which is why Medical Tracker lets you record every type of incident in one place, from pupil and staff incidents to visitor incidents and near misses.
Because every record follows the same structured process, schools can improve consistency while reducing administration.
Log witness statements for complex incidents
Memories fade fast, which is why recording witness statements immediately is critical. Medical Tracker's pre-built templates make it easy for staff to capture up to 10 witness accounts the moment an incident happens, so headteachers, business managers and MAT leaders always have a clear, reliable picture when they need it most.
Record mental-health incidents with our CPOMS integration
CPOMS is one of the most widely used safeguarding platforms in UK schools, and Medical Tracker now connects directly to it.
A medical incident is recorded on Medical Tracker every 4 seconds, and with 96% of young people saying mental health affects their schoolwork, medical and pastoral teams can't keep working in isolation.
Any medical incident logged on either platform is instantly visible to the safeguarding team on the other, with no phone calls, no emails, and no risk of anything being missed.
Did you know
Incidents connect to more than you'd think
A handful of features that turn a single incident report into something far more useful.
Explore Medical Tracker
Everything your school needs, in one place
Jump straight to the area that matters most to you.

